Frequently Asked Questions

Bidens Pilosa is a botanical extract supported by peer-reviewed research. It helps reduce the visible appearance of fine lines and helps skin appear visibly smoother — without the redness, peeling, or photosensitivity associated with conventional retinol.

It is a plant-powered alternative, not synthetic retinol. Bidens Pilosa extract delivers comparable visible results — smoother-looking skin, softened fine lines — through an entirely botanical pathway.

Yes. All three products are free from animal-derived ingredients and are not tested on animals.

Our Serum and Moisturiser contain a subtle scent from Pelargonium Graveolens Flower Oil (rose geranium), a natural essential oil. Under INCI rules, this must appear as Parfum/Fragrance on the label, but no synthetic fragrance compounds are used. Our Overnight Cream is completely fragrance-free.

The Serum ($44.90) is lighter and more concentrated, designed to absorb quickly and layer under other products. The Moisturiser ($39.90) combines Bidens Pilosa with Sodium PCA and Dipalmitoyl Hydroxyproline to help skin look firmer and feel hydrated throughout the day.

Yes, they are formulated to complement each other. Apply Serum first, Moisturiser second during the day. In the evening, the Overnight Cream replaces both as a single step.

COSMOS is one of the most rigorous natural cosmetics standards in the world, covering ingredient sourcing, manufacturing, packaging, and labelling. Certification is independently audited and third-party verified — not self-declared.

Our products are certified by ECOCERT Greenlife, an internationally recognised inspection and certification body based in France. ECOCERT audits our formulas against the COSMOS NATURAL standard independently.

The EU restricts over 1,600 substances from cosmetics. The US restricts closer to eleven. Every BOTANĒ formula is developed under EU regulations, which means ingredients that raise concern in Europe never enter our products — regardless of whether they are still permitted in the US.

Our products are COSMOS NATURAL certified, not COSMOS ORGANIC. They contain 23–42% organic-origin ingredients depending on the product. Total natural-origin content is 99% across every formula.

Our Sensitive Skin Overnight Cream ($37.90) is formulated without essential oils or added fragrance, making it our most gentle option. We always recommend a patch test before introducing any new product.

Our products do not contain synthetic retinol or retinoids. However, we are not qualified to give medical advice — please consult your doctor before introducing any new product during pregnancy or nursing.

Thinnest to thickest: Serum first, then Moisturiser during the day. In the evening, the Overnight Cream replaces both as a single step.

Because Bidens Pilosa is gentler than conventional retinol, it is generally compatible with other actives. If you use strong exfoliants like glycolic acid, introduce them on alternate days to see how your skin responds.

There is no threshold age. Our products are formulated for anyone who wants to maintain the look of smoothness or visibly soften fine lines that have already appeared.

We accept all major credit cards, Apple Pay, Google Pay, and Shop Pay. All transactions are processed securely in USD.

If your order has not yet shipped, contact us and we will accommodate changes or cancellations. Once an order is in transit, we cannot modify it, but our return policy still applies.

We offer free shipping on orders over $60. We do not run frequent sales — our pricing reflects the actual cost of COSMOS-certified ingredients, and we would rather price honestly from the start.

Not yet. We want to get the single-purchase experience right first. When we add subscriptions, you will hear about it through our channels.

We do not currently offer samples. We understand this matters when trying a new brand, and it is something we are exploring.

Our formulas are produced in Europe under EU cosmetic regulations and COSMOS NATURAL certified standards. They are shipped from our US fulfillment center in Charlotte, NC — no customs fees, no import delays.

Manufacturing in Europe ensures regulatory rigour. Shipping domestically from Charlotte, NC ensures your order arrives quickly with no customs fees or surprise charges.

Every ingredient must pass three tests: permitted under COSMOS NATURAL standards, serves a clear purpose in the formula, and we can explain that purpose in plain language. If we cannot tell you why something is in the jar, it does not go in.

Full INCI lists with plain-language explanations are published on every product page and on our dedicated Ingredients page. Nothing is hidden behind a click.

It means we publish what is in our products and what is not. Our certification is third-party verified, our ingredient lists are complete, our pricing reflects real costs, and we use appearance-based language instead of overclaiming results we cannot guarantee.